Do you offer free estimates?

Yes! Free in-home estimates for all installations in Auburn, Kent, Renton, and South King County. We also have a free online estimate tool. Call (206) 900-4662.

What areas do you serve?

Auburn, Kent, Renton, Covington, Black Diamond, Federal Way, Maple Valley, and greater South King County. Same-day appointments available.

Do you offer 24/7 emergency service?

Yes. 24/7 emergency HVAC service throughout Auburn and South King County. Call or text anytime at (206) 900-4662.

What brands do you install?

Goodman, American Standard, Daikin, Mitsubishi, Bosch, and Midea. We recommend the best option for your home and budget.

How much does furnace replacement cost?

Starting at $3,800 for 80% efficiency and $4,200 for 96% high-efficiency. Electric air handlers start at $3,900. Get a free instant estimate online.

What rebates are available for heat pumps?

Up to $3,200 combined. PSE rebates up to $1,200 plus federal IRA tax credits up to $2,000 on qualifying heat pump and mini-split installations.

Do you offer financing?

Yes. Low monthly payments with quick approval through our financing partners. A new furnace can start at $89/month.

How long does installation take?

Most installations completed in one day. Furnaces 4-8 hours, AC 4-8 hours, heat pumps 6-10 hours, mini-splits 4-6 hours.

Are your technicians certified?

Yes. Every technician is EPA 608 certified. Fully licensed and insured Washington State HVAC contractor.

Do you install ductless mini-splits?

Yes. Single and multi-zone Mitsubishi and Daikin systems. Starting at $3,000. Perfect for additions, garages, older homes. Up to $3,200 in rebates.

Privacy Policy

PRIVACY POLICY

Active Heating & Cooling LLC

Effective Date: March 13, 2026

Active Heating & Cooling LLC ("we," "us," or "our") operates the website activeheating-cooling.com and provides HVAC installation, repair, and maintenance services throughout Auburn, WA and South King County. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our online estimate tool, contact us, or use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

Fill out a contact form or request a free estimate on our website
Use our online install estimate tool
Book a service appointment through our scheduling system
Call or text us at (206) 900-4662
Email us at activeheatingcooling@gmail.com
Leave a review or interact with us on social media
Apply for financing through our financing partners

This information may include your name, phone number, email address, home address, details about your HVAC system (type, age, home size), preferred appointment times, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

IP address and approximate geographic location
Browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party sources including Google Ads, Facebook Ads, Angi/HomeAdvisor, Yelp, Nextdoor, and other advertising or lead generation platforms you interact with.

2. How We Use Your Information

We use the information we collect to:

Provide HVAC installation, repair, and maintenance services
Respond to your inquiries and schedule service appointments
Generate estimates and pricing information through our online tools
Process payments and financing applications
Send appointment reminders and service follow-ups
Send promotional communications about seasonal offers, rebates, and maintenance reminders (you may opt out at any time)
Improve our website, services, and customer experience
Analyze website traffic and advertising effectiveness
Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

Service providers: Companies that help us operate our business, such as website hosting (Wix), email services, payment processors, and financing partners
Advertising partners: Google Ads, Facebook/Meta, and other platforms we use to advertise our services. These platforms may collect data through cookies and tracking pixels on our website
Business directories: Platforms where we maintain business listings, such as Google Business Profile, Yelp, Angi, BBB, and Nextdoor
Equipment manufacturers: For warranty registration purposes (Mitsubishi, Daikin, Goodman, American Standard)
Legal requirements: When required by law, court order, or governmental authority, or to protect our rights, safety, or property
Business transfers: In connection with a merger, acquisition, or sale of business assets

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

Customer records: Retained for the duration of our business relationship plus 7 years for tax and warranty purposes
Estimate requests: Retained for up to 2 years
Website analytics: Retained according to the policies of our analytics providers (e.g., Google Analytics)
Communications: Retained for up to 3 years after your last interaction with us

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. These may include:

Essential cookies: Required for basic website functionality (e.g., page navigation, form submission)
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Advertising cookies: Used by Google Ads and Facebook/Meta to deliver relevant advertisements and measure campaign performance
Wix cookies: Our website platform (Wix) uses cookies for site functionality and analytics

You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-out of marketing: Unsubscribe from promotional emails or texts by replying STOP or contacting us directly
Do Not Sell: We do not sell personal information. Washington State residents have additional rights under the Washington My Health My Data Act and Washington Privacy Act

To exercise any of these rights, contact us using the information in Section 10 below.

7. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Active Heating & Cooling LLC
3518 S 293rd Pl, Auburn, WA 98001
Phone: (206) 900-4662
Email: activeheatingcooling@gmail.com
Website: www.activeheating-cooling.com

This privacy policy was last updated on March 13, 2026.
© 2026 Active Heating & Cooling LLC · Auburn, WA · Licensed & Insured